Cookie Privacy Policy

Last Updated: May 2026

1. Introduction

This Cookie Policy explains how AGK CORRETORA DE CAMBIO S.A. ("AGK", "we", "us", "our") uses cookies and similar tracking technologies when you visit our website at www.agkcorretora-fn.it.com (the "Service"). This policy describes what cookies are, how we use them, the types of cookies we use, the choices you have regarding cookies, and how to contact us about our cookie practices.

By continuing to use our website, you consent to our use of cookies in accordance with this Cookie Policy. This policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use and protect your personal information.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet or mobile phone) when you visit a website. They contain information that is transferred to your device's hard drive and enable websites to remember information about your visit, such as your preferred language and other settings.

How cookies work
When you visit our website, our server sends a cookie to your browser, which stores it on your device. When you visit our website again, your browser sends the cookie back to our server, allowing us to recognise your device and remember your preferences.

Types of cookies by duration

• Session cookies: These are temporary cookies that are deleted when you close your browser. They help us manage your session during your visit to our website.
• Persistent cookies: These cookies remain on your device for a set period or until you delete them. They help us remember your preferences for future visits.

Types of cookies by origin

• First-party cookies: These are set directly by our website and can only be read by our website.
• Third-party cookies: These are set by external services that we use on our website, such as analytics or advertising providers.

3. Why We Use Cookies

As a foreign exchange service provider, we use cookies for several important purposes to ensure the security, functionality and optimisation of our services:

• Essential website functionality: To enable core functions such as secure session management, form submissions and retaining your preferences during your visit.
• Enhanced security: To protect against fraud and unauthorised access, and to ensure the security of financial transactions and sensitive data.
• Performance improvement: To analyse how visitors use our website and identify areas where loading times and user experience can be improved.
• Personalisation: To store your language preferences and location settings, and to tailor our content to your interests.
• Analytics and statistics: To understand visitor behaviour and popular content, and to measure the effectiveness of our services.

4. Types of Cookies We Use

Below is a detailed breakdown of the cookies we use on our website, categorised by type and purpose:

4.1 Strictly Necessary Cookies

These cookies are essential for the proper functioning of the website and cannot be switched off in our systems. They are usually only set in response to actions you take that amount to a request for services, such as setting your privacy preferences, logging in or filling out forms.

4.2 Performance / Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us learn which pages are the most and least popular and see how visitors move around the site.

4.3 Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

4.4 Targeting / Marketing Cookies

These cookies may be set through our website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant financial service advertisements on other websites.

5. Third-Party Cookies

We use several third-party services that set cookies on our website. These services help us provide better functionality, analyse website usage and deliver relevant marketing messages. Below are the main third-party cookie providers we work with:

Google Analytics
We use Google Analytics to understand how visitors interact with our website. This helps us improve our financial services and website performance.

• Privacy Policy: https://policies.google.com/privacy
• Opt-out: https://tools.google.com/dlpage/gaoptout

Facebook Pixel
We use Facebook Pixel to measure the effectiveness of our advertising campaigns and to show relevant ads to users who have visited our website.

• Privacy Policy: https://www.facebook.com/privacy/policy
• Ad Preferences: https://www.facebook.com/ads/preferences

Other third-party services
We may also use other third-party services such as customer support platforms, content delivery networks and security services. Each of these services may set its own cookies in accordance with their respective privacy policies.

6. Cookie Duration

The length of time cookies remain on your device depends on their type and purpose. Here is a breakdown of the cookie lifetimes used on our website:

7. How to Manage Cookies

You have several options for managing cookies on our website. You can control cookies through your browser settings, our cookie consent tool, or by using opt-out links provided by third-party services.

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings. Here are step-by-step instructions for the most common browsers:

Google Chrome

• Open Chrome and click the three-dot menu in the top right corner
• Select Settings from the dropdown menu
• Click Privacy and security in the left sidebar
• Select Cookies and other site data
• Choose your preferred cookie settings: Allow all cookies, Block third-party cookies or Block all cookies
• To view and delete existing cookies, click See all cookies and site data

Mozilla Firefox

• Open Firefox and click the menu button in the top right corner (three horizontal lines)
• Select Settings (or Preferences on Mac)
• Click Privacy & Security in the left panel
• Under Cookies and Site Data, choose your preferred settings
• To manage individual cookies, click Manage Data…

Safari (Mac)

• Open Safari and click Safari in the menu bar
• Select Settings from the dropdown menu
• Click the Privacy tab
• Choose your cookie preference from the available options
• To view stored cookies, click Manage Website Data…

Microsoft Edge

• Open Edge and click the three-dot menu in the top right corner
• Select Settings from the menu
• Click Cookies and site permissions in the left sidebar
• Select Cookies and stored data
• Choose your preferred settings and manage individual cookies

7.2 Third-Party Opt-Out Links

You can also opt out of cookies from specific third parties using the following links:

• Google Analytics: https://tools.google.com/dlpage/gaoptout
• Facebook: https://www.facebook.com/ads/preferences
• Network Advertising Initiative: http://www.networkadvertising.org/choices/
• Digital Advertising Alliance: http://www.aboutads.info/choices/

7.3 Our Cookie Consent Tool

When you first visit our website, you will see a cookie consent banner that allows you to:

• Accept all cookies
• Reject non-essential cookies
• Customise your cookie settings

You can change your cookie settings at any time by clicking the Cookie Settings button available on our website.

8. Consequences of Disabling Cookies

Important note: Disabling cookies may significantly impact your experience on our website and your ability to access certain financial services.

Essential functionality loss

• Inability to maintain secure session data
• Loss of language and regional preferences
• Form data may not be saved during completion
• Repeated security checks may be required

Reduced user experience

• The website may load slower due to lack of performance optimisation
• Content may not be tailored to your interests
• You may see less relevant information

9. Do Not Track Signals

Some browsers have a Do Not Track (DNT) feature that lets you tell websites that you do not want your online activity to be tracked. Currently, there is no universal standard for how websites should respond to DNT signals.

• We recognise and respect DNT signals where technically feasible
• Essential cookies required for website functionality will still be set
• Analytics and marketing cookies may be restricted when DNT is enabled

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make material changes, we will notify you as follows:

• A prominent notice on our website
• Email notification if you have subscribed to our communications
• Updating the Last Updated date at the top of this policy

We encourage you to review this Cookie Policy periodically to stay informed about our cookie practices. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns or requests regarding this Cookie Policy or our cookie practices, please do not hesitate to contact us:

AGK CORRETORA DE CAMBIO S.A.
Rua Dr. Rafael de Barros, 209 - 9º andar
São Paulo - SP, 04003-041
Phone: +55 11 3123-7166
Email: info@agkcorretora-fn.it.com
Website: www.agkcorretora-fn.it.com

12. Additional Resources

For more information about cookies and online privacy, the following resources may be helpful:

• All About Cookies: https://www.allaboutcookies.org
• Network Advertising Initiative: https://www.networkadvertising.org
• European Interactive Digital Advertising Alliance: https://www.youronlinechoices.eu